UX Research Practice Lead (User Experience)
12575 Uline Drive, Pleasant Prairie, WI 53158
It's all about our customers! Our eCommerce team puts a lot of heart into making the easiest website to navigate and place orders. We're looking for a UX Research Practice Lead who asks smart questions, champions data driven problem solving and is passionate about creating user-centric digital experiences to manage our growing user research team.
Better together than apart. This position is on-site, and we are looking for good people who share our passion.
Lead the user research team to determine strategy and processes through a variety of digital channels.
Utilize quantitative and qualitative user research, synthesis and validation techniques.
Direct teams on discovery and validation research processes for complex, large-scale digital projects.
Use metrics, data and insights to identify problems and inform test strategies.
Convert insights into stories and recommendations to senior management.
Define and track usability goals and UX research projects.
Prepare reports and updates for senior management and internal stakeholders.
Interpret customer perspective and tone of voice to craft online and offline content.
Identify improvement opportunities and investigate emerging research methods and technologies.
Bachelor's degree in User Experience (UX) Design / Research or related field.
5+ years of UX research experience.
Practical experience leading design sprints and similar processes.
Familiarity with Axure, Adobe Creative Suite and Agile methodology.
Complete medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
401(k) with 5% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Bonus programs that include annual performance, sales goals and profit sharing.
On-site café with executive chefs and seasonal dinner-to-go options.
First-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
Professional development classes.
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!