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Key Accounts Administrator Apprentice

Northampton, Northamptonshire
Job Type
7 Sep 2022

This is a fantastic opportunity to join one of the UK's leading office product companies within their office based in Brackmills, Northampton. Established in 2000, this well-established company has built up an extensive range of products and services.

Summary of the roles main purpose:

To support the Internal Account Manager in the day-to-day operation, to understand and execute the operation and administration of key accounts, specifically covering the service given to customers and all internal teams, ensuring that customers receive a high level of service and enabling the team to support growth through open communication, MI reporting and delivery.

Key responsibilities of the role:

  • Ensuring day to day processes are carried out efficiently and effectively
  • To respond to all customer and Internal enquiries in a professional and timely manner
  • To ensure that all project deliverables are met
  • Maintaining minimum standards across all contact with customers.
  • Ensuring operational SLA & compliance is in line with group operating rhythm.
  • Committing to a culture of continuous improvement.

Key skills and behaviours needed:

This is an exciting and fluid role requiring creativity, strategic thinking, insight, and growth of business acumen.

  • A positive but assertive attitude and a strong will to succeed.
  • The ability to take ownership of customer issues and lead on their resolution.
  • Excellent organisational skills.
  • The ability to grasp a high level of detail.
  • The ability to create, or challenge ideas, and influence change.
  • The ability to manage and analyse data, to have a good understanding

This role will be supported by Starting Off's level 3 Business Administration apprenticeship programme.

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  • Job Reference: 706406396-2
  • Date Posted: 7 September 2022
  • Recruiter: Starting Off
  • Location: Northampton, Northamptonshire
  • Salary: £15,000
  • Sector: Accounting
  • Job Type: Permanent